Refund Policy
APPLICABLE TO USERS WHO HAVE MADE THE PRE-BOOKING.
The User agrees and understands that the pre-booking amount of INR. 5001/- (Rupees Five Thousand one Only) shall be deducted from the total On Road price as selected by the User and on payment of the booking for the Boom Bike , the User would have to pay the remaining amount as per the model selected. 5% Service charge and Applicable GST would be deducted from the booking amount if the user cancels the order within 7 Days.
ACCEPTANCE OF BOOKING
On completion of payment of the booking amount in accordance with:
User would be required to complete the subsequent formalities and process of submitting their Aadhaar Card, PAN Card and address proof (carry both original and copies of all documentation for verification) and make payment of the remaining amount at the Dealership at the earliest, after being informed by the Dealer to the User.
BOOKING TERMS
Our Boom Bike retains the right to revise the specification, standard fitment and/or accessories of/for the Boom Bike or introduce new variants or their versions or discontinue earlier variants or versions.
Clubboom11 Sports & Entertainment Pvt Ltd will not be responsible for any delay, loss or non-receipt of online booking information or any other form of submission not contemplated herein Clubboom11 Sports & Entertainment Pvt Ltd reserves the right to change the Dealership for the purpose of sale and delivery of the Boom Bike as selected by the User and the same shall be communicated to the User through email/message.
The waiting period and the expected delivery slot communicated by Clubboom11 Sports & Entertainment Pvt Ltd at the time of pre-booking are tentative and are subject to change owing to various factors.
CANCELLATION POLICY
Booking cannot be cancelled after the delivery date has been communicated to the “User” by “Clubboom11 Sports & Entertainment Pvt Ltd”/” Dealer”. However, if the user wishes to cancel the booking, the user can do the same within 14 days (2 weeks) before the delivery date. The booking amount, as applicable, will be refunded net of transaction charges of 5% to the same account from where the booking was generated. Cancellation request, if any, should be requested through his account on https://eboombike.com/ .
The booking amount shall be refunded to the User through the same mode that was used for making the payment of the booking amount. It may take 4 to 6 weeks for the amount to be refunded. No cash payments would be made by Dealership or Clubboom11 Sports & Entertainment Pvt Ltd to the User.
Please note, no changes and/or modification are allowed online for the Boom Bike after the booking amount has been paid and the booking has been made. For any change/modification, the existing booking is to be cancelled and a fresh booking is required to be made.
Please note there shall be no interest payable by Clubboom11 Sports & Entertainment Pvt Ltd or the dealership for any repayment against cancellations made in accordance with these terms.